Good governance

Ethics in GCO

The Code of Ethics sets out the principles and values which inspire the operation and actions of our organisation. It establishes the general guidelines that are to govern the conduct of our directors, employees, agents, suppliers and partners when carrying out their duties and in the course of their business relationships.

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Compliance Verification

In order to respect the principles set out in the Code of Ethics and comply with the law and professional ethics, we have corporate governance frameworks for personal data protection and information security and for the prevention of money laundering and terrorism financing.

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Customer Defence and Whistleblowing Channel

At GCO we have a Customer Service Department to deal with complaints from customers and insured parties and a Stakeholder and Associate Ombudsperson to address any raised by stakeholders and associates.\nWe also have an internal, confidential and anonymous whistleblowing channel that allows any stakeholder to raise queries and/or report possible misconduct or breaches of the Code of Ethics.

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