Press room

GCO (Grupo Catalana Occidente) launches a special service for those affected by the rain and floods in Murcia and Valencia

"The insurance Group, through its companies Seguros Catalana Occidente, Plus Ultra Seguros, Seguros Bilbao and NorteHispana Seguros, which are due to merge shortly under the brand Occident, has set up a helpline to give advice and information to its customers affected by the storms."

Grupo Catalana Occidente has set up a special service to provide advice and information to those affected by the rain and floods in Murcia and Valencia. The arrival of a DANA (an isolated high level depression) in the East Coast region yesterday morning, with accumulated rainfall exceeding 100 litres per square meter in recent hours.

A special telephone support service has been set up to manage GCO customers' queries at the following numbers:

- Seguros Catalana Occidente customers can call us on 932 220 212.

- Plus Ultra Seguros customers can call us on 917 838 383.

- Seguros Bilbao customers can call us on 946 421 241.

- NorteHispana Seguros customers can call us on 935 126 111.

We also remind our customers that they can contact their agent or insurance broker who will provide support and guidance on procedures when dealing with this or other weather-related phenomena.

Grupo Catalana Occidente has reinforced its network of insurance appraisers to assess the damage caused by the storms. In addition, in areas that are difficult to access, customers are offered the possibility of carrying out a remote assessment, better known as video appraisal.

Contact for press and media

Jone Paredes

Jone Paredes

comunicacion@gco.com