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Grupo Catalana Occidente already protects more than 7,000 customers with its e-car Emergency service

"This is a guarantee that the companies of the insurance group offer with car insurance to provide greater safety at the wheel, with benefits such as automatic emergency calls in the event of an accident. "

Seguros Catalana Occidente, Seguros Bilbao and Plus Ultra Seguros, companies of Grupo Catalana Occidente, have already installed a total of 7,173 E-car Emergency devices, which provide greater road safety. The guarantee is included in the car insurance policies of the three companies.

Safety is an essential requirement for drivers. Aware of this, since 2021, Grupo Catalana Occidente's companies offer this protection service, which includes among its services the so-called eCall, an automatic call system for emergency services after a collision, which allows response times to be reduced to provide assistance. The device also facilitates the location of the accident and sends preliminary information on it, all of which is intended to enable the emergency services to know its magnitude and prepare assistance.

The service also has a mobile application for iOS and Android, with which customers can access the bCall option, which allows them to request assistance during their trip, either to talk to an operator to resolve any type of query or to request a tow truck service.

Through the app you can also consult the exact location of the vehicle via CarFinder, a very useful feature if you can't remember where the car is parked. On the other hand, the application also offers the possibility of establishing a traffic radius, generating alerts to limit speeding, or know your driving style through statistics and the history of journeys made.

In the words of the head of traditional business at Grupo Catalana Occidente, Juan Closa, "at Grupo Catalana Occidente we care about the safety of our customers and that is why we offer them various services to make them feel protected and improve their experience on the road."             

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Jone Paredes

Jone Paredes

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