Occident sets up special unit to provide support to those affected by the fire in Valencia

"Occident sends its condolences and support to all those affected by the event and to their families. The company has assigned a team of specialised experts and adjusters to the event, and it is offering its customers telephone assistance to answer their questions, as well as a medical and psychological counselling service."

Occident has set up a special unit to provide support and service to those affected by the fire that occurred yesterday evening in two buildings in the Campanar neighbourhood of Valencia.

In this regard, a specialised team of adjusters and experts has been assigned to expedite the paperwork associated with opening and processing any fire-related claims. The company is getting in touch with all the customers affected through its usual broker, and has reinforced all other methods of contact to respond to enquiries related to the incident and to process claims:

- Occident contact phone number: 900 110 200.

- WhatsApp: 917 83 83 83.

Occident has also reinforced its mental counselling helpline for all the policyholders affected by the fire, with a team of doctors, psychologists and social workers, which can be accessed by calling 900 110 200.